Flameless Pillar Candles with Remote Candle-shaped lamps [No Battery]
· [Material]: Plastic
· [Size]: 7.5cm x 14.5cm (3" x 5.7")
· [Print Technology]: UV printing
· [Function]: Each candle-shaped lamp uses three "AAA" batteries
· [Type]: Lamps
· [Occasion]: It's suitable for Christmas, home decorations, bars, hotels, parties, holidays, weddings, or other occasions.
· [Note]: 1. Only the remote control with battery, the candle-shaped lamps are not with batteries.
2. When don’t use the candle-shaped lamp for a long time, try to turn off the switch at the bottom of the lamp. If you only turn off the lamps by remote control, the lamps will still use the battery slowly.
3. The candle-shaped lamp will be out of control when the battery is very low.
About this Item
· Perfect decoration
The candle-shaped lamp set includes two pillar candles and one remote control, their beautiful design will be the perfect fit for any space and complement any style of decoration in a wonderful way.
· Unique atmosphere
If you want to create a warm ambient or even romantic atmosphere, these flickering candles are the perfect candles for you. The beautiful, natural-hued light they give off is the perfect way to set the mood.
· Adding fun to life
Two different timing buttons (4Hrs and 8Hrs) can save you the trouble of repeated switching, long lighting, flashing, and changing the color of the lamp can meet your needs in various scenarios. Get them into lanterns wall sconces, tables fireplaces, or candle holders, the candles will convincingly impress you, your family, and all your friends.
· Safe flameless electric candles
Compared with traditional candles, these flickering flameless candles will not produce smoke and flames, there is no need to worry about the fire caused by the elderly, children, or pets knocking over the candles.
Caution: Before using the remote control to control the candle, you need to turn on the bottom switch of the candle in advance to receive the signal.
About the battery: The battery type of remote is a CR2025 coin cell battery (pre-installed).
Way to remove & change batteries: Push the card slot, and then drag the battery out. Install new batteries. Push the card slot in again.
Notice
A variety of production factors may cause slight differences between the actual product and the Mock-up, which may be colors, printing position, or size.
The size data is measured manually, due to different measurement methods, errors within 1-2cm are considered normal.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitarygoods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at onvelsinc@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at onvelsinc@gmail.com and send your item to: 16192 Coastal Highway, United States .
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will bemailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about yourreturn.
Shipping
To return your product, you should mail your product to: 16192 Coastal Highway, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted fromyour refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We have a 30-day full warranty for any problems arising from manufacturers defects in materials or workmanship, which means you have 30 days after receiving your item to request a warranty .
To be eligible for a warranty, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a warranty, you can contact us at onvelsinc@gmail.com. If your warranty is accepted, we'll send you a warranty shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any warranty question at onvelsinc@gmail.com.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept warranty on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
